Things to Consider When Choosing a Double Glazing Installer
Choosing the right installer for your double glazing project is just as important as selecting the windows themselves. A quality installation can enhance your home’s energy efficiency, security, and overall aesthetic, while a poor one can lead to drafts, leaks, or even damage. To ensure you hire a reputable professional, there are several key factors to consider. In this article, we’ll explore the top things to keep in mind when choosing a double glazing installer.
1. Check for Accreditation and Certification
One of the most important factors to consider is whether the installer is accredited by a recognised body, such as ASSURE and the British Fenestration Rating Council (BFRC). Installers registered with these organisations meet certain industry standards, ensuring that their work complies with building regulations and that your installation will be energy-efficient and secure.
- ASSURE Certification: Ensures that the installation complies with building regulations and provides a certificate that you’ll need when selling your property.
- BFRC Ratings: Ensures the windows themselves are energy-efficient, so look for installers who use BFRC-rated products.
Having a certified installer means that your work is guaranteed to meet the necessary safety, energy efficiency, and legal requirements.
2. Look for Customer Reviews and Testimonials
Customer feedback is invaluable when choosing a double glazing installer. Online reviews and testimonials can give you insight into the quality of work and customer service provided by the company.
- Check multiple platforms: Look for reviews on Google, Trustpilot, or industry-specific sites like MyBuilder to get a broad perspective on the installer’s reputation.
- Ask for references: A reputable installer should be willing to provide references or examples of previous work, so you can assess the quality firsthand.
Take note of common themes in reviews—both positive and negative. This can help you identify potential issues like poor customer service, delays, or substandard installations.
3. Compare Quotes and Pricing
It’s essential to obtain multiple quotes from different installers to ensure you’re getting a fair price for your double glazing project. Keep in mind that the cheapest option may not always be the best. Consider the following when evaluating quotes:
- Detailed breakdowns: A good installer will provide a clear, itemised quote that breaks down the costs for materials, labour, and any additional fees.
- Payment terms: Be wary of installers who ask for large upfront payments. A reasonable deposit is common, but most of the payment should be made upon completion of the work.
- Warranties and Guarantees: Ensure the quote includes details about warranties, both for the windows themselves and the installation. A strong guarantee will protect you against faulty products or poor workmanship.
Comparing quotes can help you understand the market rate and ensure that you are not overpaying for your project.
4. Experience and Specialisation
The installer’s experience is another crucial factor. Double glazing installation requires precision and expertise, especially for older homes or properties with unique architectural features.
- Years in business: Companies with more experience are likely to have a better understanding of the challenges associated with different types of homes and windows.
- Specialisation: Some installers specialise in certain types of windows (e.g., sash, casement, tilt-and-turn) or materials (e.g., uPVC, timber, aluminium). Choose a company with experience in the specific type of window you want to install.
An experienced installer will know how to avoid common pitfalls, ensuring that your windows are installed correctly and function as intended.
5. Check for Insurance Coverage
It’s important to ensure that the installer has adequate insurance to cover any damages that may occur during the installation. Look for:
- Public liability insurance: This covers any accidents or damage that might occur on your property during the installation.
- Workmanship insurance: This covers issues that arise after the installation is complete due to poor workmanship.
Having the proper insurance in place protects both you and the installer, ensuring that any unexpected incidents are taken care of without additional costs.
6. Post-Installation Support and Aftercare
Good customer service doesn’t end when the windows are installed. Reputable installers should offer excellent aftercare services to ensure that any issues are addressed promptly after the installation is complete.
- Warranties: Make sure the installer offers a comprehensive warranty that covers both the windows and the installation. A typical guarantee should last 10 years for the windows themselves and 5 to 10 years for the installation work.
- Follow-up services: Check if the installer provides follow-up inspections or maintenance advice to keep your windows in optimal condition.
Quality aftercare is a sign of a reliable installer who stands behind their work and ensures long-term customer satisfaction.
7. Energy Efficiency and Sustainability
Installing energy-efficient windows is one of the primary reasons homeowners opt for double glazing. Look for installers who offer windows with high energy ratings and who are knowledgeable about energy-saving features, such as:
- Low-E glass: This special glass coating improves thermal insulation by reflecting heat back into your home.
- Argon-filled panes: Argon gas between double-glazed panes enhances insulation and energy efficiency.
- Sustainable materials: Some installers may offer windows made from sustainable or recycled materials, reducing your home’s carbon footprint.
An installer who prioritises energy efficiency can help you maximise savings on your energy bills while contributing to a more sustainable home.
8. Communication and Professionalism
Good communication is key to a successful double glazing project. From the initial consultation to the final installation, the installer should be transparent, responsive, and professional in their dealings.
- Timeliness: Do they arrive on time for meetings or consultations? Promptness is a good indicator of their reliability.
- Clear communication: Are they open about the installation process, timelines, and potential challenges?
- Professionalism: Do they treat your home with respect, keeping the work area tidy and minimising disruption?
Professionalism and good communication ensure a smooth, stress-free experience from start to finish.
Conclusion
Choosing the right double glazing installer requires careful consideration of multiple factors, from accreditations and customer reviews to experience and warranties. By taking the time to research and compare installers, you’ll be better equipped to select a trustworthy company that delivers high-quality results. Whether you’re upgrading your home for energy efficiency, security, or aesthetics, selecting the right professional for the job will ensure a long-lasting and satisfactory installation.
For further advice or to request a quote, consider reaching out to a certified installer like KLIC Home Improvements, known for their professionalism and commitment to quality service.
